Returns are easy. If you don't like something you ordered, return it. Your satisfaction and experience are what matters most to us. We want you to be happy with what you ordered and with everything to do with shopping here and making a purchase. We want you to tell your friends about us and we want you to return to get more stuff. If you are not satisfied or happy we will do our best to make it right. With that said.......
Returns of items for refunds or store credit is available and offered for 45 days from the date of purchase. Returns of items for store credit is available for 46-90 days from the date of purchase. All shipping costs associated with a return are the responsibility of the customer.....(that's if you received your order in good condition and it is the item you ordered. If you received the wrong item or it is damaged in any way, we need to make it right...and we will)
We think that's pretty fair and hope you do as well.
But there is more....(you could call it small print but it is really common sense)
Dorm Outlet Store will accept returns and issue refunds on items that are unused, still in their original packaging, with all accessories and items, and in original condition for 45 days from the date of purchase. Return shipping costs are the responsibility of the customer. Bedding, clothing, towels, etc can not have been used or washed. Any items returned in non sellable, non original condition will void the refund and a charge for shipping back to the customer will be incurred.
Dorm Outlet Store knows that you may decided to get sheets or something else more than 45 days before you plan on using it. If 45 days have passed but it is less than 90 days Dorm Outlet Store will offer an instore credit for your return.